- 1. System Requirements
- 2. Verifying Download
- 3. Quick Installation
- 4. Detailed Step-by-step Installation
- 5. Using your own SQL Server
- 6. Manual Installation
- 7. Setting up the Internet Information Services (IIS)
- 8. Installation Troubleshooting
- 9. Installation Support
- 10. Uninstalling OfficeClip
- 11. Additional Information
Server: Pentium 4, 1.0 Ghz or higher with 1024 MB RAM and at least 300MB free disk space.
Operating Systems: Windows XP Professional, Windows 2003 Server, Windows 7 or Windows 2008. Note that the web server is included and is a part of these operating systems.
Runtime: Released version of Microsoft.Net 4.0 runtime (available from the Microsoft Web site). Note that the setup program automatically installs the appropriate version of the .Net runtime.
Database: Sql Server 2005/2008 Express, Sql Server 2005/2008 (any version). Note that the setup program automatically installs the appropriate version of the Sql Server 2008-R2 Express Edition (OfficeClip9 instance).
Authorization: Administrator access to the machine on which OfficeClip is to be installed.
Client: Internet Explorer 6(or higher), Firefox 2.0 (or higher), Chrome, Safari or any other DOM-compliant browser.
Before installing OfficeClip you are advised to verify the authenticity of the files. This is because sometimes files can be corrupted during download, at other times you may have downloaded a malicious file with the same name from a phishing site. OfficeClip signs the following files with digital certificate:
OfficeClip.msi
setup.exe
setupNoSql.exe
Warning
You must validate the digital certificate before installing OfficeClip on your computer.
1. Unzip the downloaded file in a folder. Right click on each of the above file and select Properties.
2. Click on the and then click on the button. If you do not see the Digital Signature Tab then the file may not be genuine. Please see below to download OfficeClip from the correct location.
Under the make sure that the Digital Signature is shown valid and also verify the Name of the Signer.
Note
Please note that validating the digital signature is not 100% fool proof. Always download OfficeClip files from our download area at http://www.OfficeClip.com/web/downloadrequest.html
To install OfficeClip on your machine, double-click on setup.exe file and follow on screen instructions.
Note
Installation program automatically checks and installs .Net framework 4.0, Sql Server Express 2008-R2(OfficeClip instance) and other necessary components.
Installation may take several minutes depending on your network speed and the components needed to install.
After you double-click on the setup.exe, the installation program will start installing all the prerequisites. When everything is installed, you will see the initial setup screen:
Click on the button.
Read the license agreement and click on I Agree and then click on the button.
Select the folder where OfficeClip should be installed and click on the button.
Select the parameters of the Internet Information Services to create a new website for OfficeClip. Following are the choices:
Website: You can select Default Web Site (this is useful if your OfficeClip application is in a virtual directory) or you can create a new website.
Application Name: The name of the OfficeClip application. Leave it empty if the OfficeClip website is at the root
Web Site Name: The name of the website, this is useful when you are creating a new web site.
Physical Path: The path of the OfficeClip files, this is preselected from the last screen.
Host Name: This will go in as
Host Header. It is useful if OfficeClip needs to be accessed using various domains.IP Address: If the machine where OfficeClip is installed has multiple IP addresses, it will allow selection of the address which can be used to access OfficeClip.
Port: Allows different port for OfficeClip access.
Double check all the values and click on the button.
OfficeClip installer will now start copying files and setup the Internet Information Services (IIS).
When the installation is successful you can close the window by clicking on the button. Clicking on the button should bring up the OfficeClip website. In some cases you may have to do it manually. Follow the next screen.
Upon launching, OfficeClip configuration program will start to setup database and SMTP email.
If you are installing for the first time, you can select the default option which will install OfficeClip on the bundled SQL Server Express database. If your organization already has a SQL Server database and may want to install OfficeClip on that database, select the second option and supply all the parameters. See the section below if you do not want to download the bundled database.
OfficeClip uses SMTP to send emails out of OfficeClip. The SMTP parameters can be obtained from your ISP or local administrator. You can also use your Gmail account.
If you do not want to install the bundled database (and want to use your own Sql Server) follow the instructions below.
Run setupNoSql.exe by double clicking on it.
During installation when asked for the Sql Server user id and password, use the
saas the login id and the sa password as the password. Type a database name that does not yet exist in the Sql Server.
Note
You will need to enable the Mixed Mode authentication in the Sql server and get the sa password from your administrator. Please note that SQL Server 2005 and 2008 are currently supported.
If the sa password is not available (or cannot be provided), ask your administrator to create a database login for you and also create an empty database for OfficeClip. Your login must have full privileges on this database.
Manual installation of OfficeClip is useful in situations where you do not have privileges to install OfficeClip by running the setup.exe program (for example at a hosting provider). It will allow you to copy (or ftp) all the files to the target machine, setup the application in the IIS and start OfficeClip. At this point OfficeClip will walk you through creation of all configuration files and database.
Manual installation requires a separate download. Please contact OfficeClip for more information.
In some systems IIS is not configured by default. In such cases you will need to set it up manually. Follow these instructions:
Bring up the Control Panel and double click on .
Click on
Next select the check boxes to enable IIS features and click on the button.
Bring up the Control Panel again and select . Then double click on .
Point to the website where OfficeClip is installed (if OfficeClip is not installed yet, you may have to do this step after the OfficeClip installation) and double click on the under IIS
Enable and .
Go to Control Panel > >
Right click on the OfficeClip website (or virtual directory) and click on . Now click on the and then click on the button.
Make sure that the Enable anonymous access and Integrated Windows Authentication is checked and then click on . Next click on the select the tab and set the ASP.NET Version to 4.0.30319
From the left window of IIS Manager, click on and then make sure that ASP.NET v4.0.30319 is set to Allowed.
Go to Control Panel > and then click on from the left window.
Now make sure that the Internet Information Services (IIS) is checked. Click on the button to install IIS.
Note
You may be asked to put the Windows XP CD during this process so keep it ready!
Next go to Control Panel > >
Follow the same step as in the IIS 6.0 section above to set the Directory Security and ASP.NET Version.
We tried our best to keep the installation simple and intuitive. For general installation troubleshooting please visit the Installation and Setup Forum:
http://forum.officeclip.com/default.aspx?g=topics&f=7
The following shows some common installation errors:
This error can occur during the installation process if the setup program does not detect the Internet Information Services (IIS). Please see the section on setting up the Internet Information Services Manager above.
There may be a number of reasons for this. Please see the following article in the OfficeClip forum:
Switch off all the virus protection and disable the firewall temporarily during installation
From the Microsoft website install the 32-bit (or 64-bit) version of the .Net framework version 4.0.
From the Microsoft website install the 32-bit (or 64-bit) version of the SQL Server Express. During installation choose the Instance as
OFFICECLIP9and select mixed mode authentication.Follow the instructions on the section Installation on your own Sql Server Instance.
OfficeClip will provide free installation support. If you tried to install OfficeClip and had problems with it, please follow the instructions below:
Look at our forum on Installation and Setup to find a solution to your problem.
If you cannot find a solution, go to the installation folder (default is
c:\program files\officeclip\8folder) and then go to thelogfolder.Zip the files in the
logsub folder and send them to OfficeClip support atocsupport@officeclip.com. Please include instructions on how we can replicate the problem.If the problem is not still resolved, OfficeClip is pleased to offer free one-on-one support to help you install the software.
Tip
OfficeClip also provides full installation for a nominal fee. OfficeClip engineers will remotely install the complete software without your intervention. Please refer to the OfficeClip website or contact OfficeClip for details.
To uninstall OfficeClip from your computer, go to Start -> Control Panel -> Add/Remove Programs and then select the OfficeClip application. Click the button. However, there will still be other residual software on your computer. Follow the instructions given below to remove all the components:
Microsoft .Net 4.0 Runtime: Go to
Start -> Control Panel -> Add/Remove Programsand remove theMicrosoft .Net 4.0 Runtime. Note that this software may be used by other programs in your system so removing this may cause other programs in your system to fail.Sql Server 2008 Express: This can be removed from the Control Panel as explained in the previous step. Note that you must install only the OFFICECLIP9 instance of the Sql Server. Other instances may be present in your machine that is being used by other applications.
Installation folder for OfficeClip: The installation folder for OfficeClip can be manually removed. Usually this is at C:\Program Files\OfficeClip\. Note however that the Sql database may be created in a data folder inside this directory. By removing it you may lose all your data.
Please visit the OfficeClip website or Contact OfficeClip for any additional information or questions.